Privacy Statement

Privacy Statement

Effective Date: [23/02/25]
Last Updated: [23/02/25]

1. Introduction

Titan Technologies Limited, trading as Motocal (“we,” “our,” or “us”), respects your privacy and is committed to protecting your personal data. This Privacy Statement explains how we collect, use, and protect your personal data when you use our website and application.

This policy complies with:

• General Data Protection Regulation (EU) 2016/679 (GDPR)
• UK GDPR (Post-Brexit)
• The Data Protection (Bailiwick of Guernsey) Law, 2017

We may update this policy from time to time. Please check this page periodically for changes.

2. What Personal Data We Collect

We may collect and process the following data:

2.1 Website Visitors

• Name, contact email, and inquiry details when you contact us.
• Demographic information (location, preferences, and interests).
• Information relevant to customer surveys, promotions, and offers.

2.2 Application Users

• Name, vehicle information, governing body affiliation, and design details.
• Delivery address and email address.

3. Legal Basis for Processing

Under GDPR, we process your data based on the following legal grounds:

You can withdraw consent for marketing at any time by clicking the unsubscribe link in emails or contacting us.

4. How We Use Your Data

We use your data to:

• Provide, manage, and improve our website and application.
• Process orders and fulfill customer requests.
• Send promotional offers, updates, and market research (with consent).
• Customize our services based on user preferences.

We do not sell or lease your data to third parties.

5. How We Share Your Data

We may share your data with:

• Service Providers (e.g., payment processors, hosting services).
• Legal Authorities (if required by law or to enforce terms of service).
• International Transfers: If we transfer your data outside of Guernsey, the UK, or the EU, we ensure appropriate safeguards, such as Standard Contractual Clauses (SCCs) or adequacy decisions.

6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this statement or as required by law. Retention periods include:

• Customer inquiries: Up to 12 months.
• Order processing data: Retained for legal and tax compliance.
• Marketing communications: Until you withdraw consent.

7. Cookies and Tracking Technologies

We use cookies to enhance your experience. You can manage cookie preferences through our cookie consent tool or by modifying your browser settings.

Types of cookies we use:

• Essential Cookies (necessary for website functionality)
• Analytics Cookies (help us improve user experience)
• Marketing Cookies (for personalized advertising, used with consent)

You can opt out of non-essential cookies at any time.

8. Third-Party Links

Our website and application may contain links to third-party sites. We do not control these sites and are not responsible for their privacy practices. Please review their privacy policies separately.

9. Your Data Protection Rights

Under GDPR and UK GDPR, you have the right to:

• Access: Request a copy of your personal data.
• Rectification: Correct inaccurate or incomplete data.
• Erasure (“Right to be Forgotten”): Request data deletion.
• Restriction: Limit how we process your data.
• Objection: Opt out of data processing for marketing.
• Data Portability: Receive your data in a machine-readable format.
• Withdraw Consent: If processing is based on consent, you can withdraw it anytime.

To exercise these rights, email us at info@motocal.com.

10. Complaints and Contact Information

If you have concerns about how we process your data, you can contact us at info@motocal.com